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Jill,  April 2014,  CHANDLER AZ United States

"Super fast shipping, outstanding customer service and great prices! Would definitely order from them again!"
Ron Huffaker,  February 2014,  Missouri City, TX

"I've been a customer of Home Theater Store and now MODIA for over a decade, and have always been pleased with the knowledge an professionalism the staff has displayed. I recently attended MODIA's "4K Seminar" on 1/23/14, as I was very interested to find out more about this newest technology and ask questions to the staff. I worked with Mike Blust, who I've known and worked with for many, many years. He answered all my questions and help me decide on the Samsung UN65F9000 UHD set to replace a Samsung PN59D7000. He also helped me to decide on the installation services I needed done in my house for this new set and the one I would be moving to another room. MODIA Installers, Andy and Victor arrived on time for the installation, and were extremely professional, knowledgeable and skilled at moving my old TV to another room, and hanging the new TV. They did a great job and I couldn't be more pleased with the job they did. Between the great products and environment MODIA provides, to Mike's wonderful knowledge, and the installers professionalism, the entire experience was more than what I expected, and I highly recommend working with MODIA for your Home Theater needs."
Dennis Dunn,  January 2014,  Houston

"Modia did an outstanding job of addressing my audio/visual needs. Mike Blust was very responsive and listened carefully to my objectives. He presented excellent options to upgrade my system. Mike took the time to work with me to come up with the perfect solution. The installers, Dustin and Victor, were professional and efficient. They were also patient with me while teaching me how to use my new equipment. They even came by my house a second time when I needed some remedial training. My overall experience with Mike and his team was excellent. I am enjoying my new system and happy I chose Modia."
Chad,  December 2013,  Dallas, TX

"I had visited the Plano store to audition the Bowers & Wilkins Diamond series speakers. Kyle, the salesperson, was very cordial and really gave me the space to listen and make a good assessment of what would work for my space. He helped with the order process and had the new pair of speakers at my door ahead of schedule. Thank you!"
Jessie W.,  November 2013,  Houston

"Finding the right TV is very difficult, if not challenging. I've been wanted to replace my 50" plasma, and Blain at the Westheimer store was the person helped me to "pick" the right one, based on what I have, also pointed out other related hardware that needs to be taken care as well. Mike B. helped me put the package together, including the installation. Installation guys were great, showed up on time, and put everything together nicely, and the TV looks great. Their price is very competitive, people are knowledgable, and providing "the whole 9 yards" service. Believe me, you don't want to hang the big screen TV and try to reconfigure your AV system on your own."
Art Huerta,  October 2013,  Houston

"Like most things in my custom home, configuration/ setup of my multi-zone theater system as no easy task. With several attempts to install a stubborn speaker under my belt, I was genuinely impressed with Andy's troubleshooting skills. In less time than I had anticipated, he was able to trace the odd (some may say custom) wiring already present and completed the installation. Andy even went the extra mile by helping me to optimize the sound. I am beyond satisfied with the quality of products and services provided by Mike, Blaine, and Andy in designing and installing my system."
Jim Hansen,  October 2013,  Murphy

"Robert and Todd from the Plano store did an outstanding job of installing our home theater system. They arrived on time, were courteous, answered all of our questions, and made sure that our house was as clean and neat when the left as it was when they started the job. They are a very valuable asset to the company."
Charles Reinders,  September 2013,  Carrollton, TX

"I had my first visit to your store in Plano today. Sean gave me demos of the different systems I was considering, and I think I'm going to go with the McIntosh MAC7600. Sean and Ben were super helpful and friendly. I have had some not so good experiences in other stores (not Modia), but your guys were eager to answer any questions, and share information. I will be buying my new Amp from Sean in your Plano store, and I have no doubts it will be the beginning of a great relationship."
Wayne Ekstrom,  August 2013,  Houston, Texas

"If you go to the Westheimer store, you should ask for Rick Dade. He has been in the industry for many years and knows his stuff. He showed me the latest and greatest and he was right. Plus he follows up extremely well, unlike most sales people. If he is not the manager of the store, he should be. Thanks."
Tom S,  August 2013,  Houston,

"The Samsung 8500 is a fantastic TV. Our salesperson, James, did an excellent job in working with us to determine the product that would work best for us. James visited our home to make sure that the entire system was right for our room/house. He was a pleasure to work with. The installation was a little more than just hanging a TV on the wall as the "TV wall" had been custom designed around the previous system. The installation people did a wonderful job; they handled the job like they were doing it for themselves. They made sure everything was working fine and kept everything clean the entire time."
Martin & Linda Wodark,  August 2013,  Houston

"Both James and Mitch were extremely knowledgable and helpful during the sales process. After the TV and Blueray and Sound system was delivered the went out of their way to help us through the transition period. We were very technically challenged! Love the system and know that if we have problems we can call James or Mitch."
Wayne Ekstrom,  August 2013,  Houston, Texas

"J. Fulton installed the system and I can't say enough about this man. He completely went the extra mile. And made sure I understood the system and everything worked properly before he left. You would be very fortunate to get him as your installer. However, he is so sharp, he should be moving up in the company."
RL in Dallas,  August 2013,  Dallas

"Modia in Plano went the extra mile in customer service. After an unpleasant experience elsewhere, Ben and staff were more than willing to listen, educate and accommodate me. I am now sold on the value of Bowers and Wilkins products and Modia. I could not be happier with my purchase--well worth the time and money. "
Ron Barger,  August 2013,  Plano, TX

"We have been long time customers of Modia and had your company sell and install a theatre room in our home. Since that time, we have been exposed to many of your personnel, both in the store and the technicians. Today, I wanted to write and advise you of the outstanding service and work that Rob recently provided to us. We have come to know Rob over the past year or so as he has performed service work on our system. We have found him to be extremely customer service focused, and frankly, he stands out from a number of other members of your organization in that regard. He is knowledgable, thorough and diligent in his work, takes the time to explain what he is doing, and is very responsive in his communications. Moreover, his enthusiasm, courtesy and positive attitude make him a pleasure to have in our home working on the system. We had been experiencing some system issues and Rob made a stop on his way home last night to move our issue up in the scheduling. He worked on the issue much later than we expected in order to get everything right and then went above and beyond to ensure the picture was absolute pristine, the equipment was in top working order and then explained what he was doing. That example is the kind of customer centric focus that endears a person and a company to its customers and is often lacking in a lot of sales and service companies today. Please recognize and commend Rob for his efforts and I would ask that you ensure senior management is made aware of his contributions, talents and skills."
Brian Massone,  August 2013,  Houston, TX

"I really appreciate your efforts and response, thank you. Its nice to know that there are still some people in this world that care about customer service and you are one of them. Again, THANK YOU!"

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